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Business Process Management for Infor SunSystems

Business Process Management for Infor SunSystems

Seamlessly manage mission critical processes and eliminate spreadsheets, emails, and non-essential tasks.

SunFlow
Within every organisation, processes are executed using the organisations unique set of rules, approvals, checklists and various methods of verification. These procedures not only govern the running of the business, but typically differentiate the company from competitors. These processes are executed using a combination of Enterprise Resource Planning (ERP) systems, spreadsheets and documents. The processes are then managed through an email chain, which does not provide the visibility or control a fast moving organisation requires to maintain their lead in the marketplace.

Numerous organisations have well thought out and documented processes to which staff should adhere, however they do not have control methods in place to ensure that the processes are followed. Management often find themselves reacting to situations where the rules governing certain business processes have not been followed. These indiscretions could be because instructions were misinterpreted, staff members were negligent or simply because someone took a shortcut. The most effective way for organisations to prevent these situations is to ensure that they have preventative and detective controls in place ensuring the smooth execution of processes. SunFlow from AdvanceNet can do this for your organisation.


Integrated with your ERP System, SunFlow is a valuable and logical solution for any company utilising an ERP, giving organisations workflow enabled processes to automate and control activities not handled by by their ERP System.

COMPLIANCE/ CONTROL

  • Empower lower level management and staff without sacrificing control 
  • Enforce compliance to business rules, policies and procedures 
  • Provide preventative rather than detective controls (build the control into the process) 
  • Conform to legislative requirements 
  • Enforce segregation of duties 
  • Manages documents and records as part of the process
  • Provide transparency in the processes with full audit trail

OPERATIONAL PROCESSES MANAGEMENT

  • Automate flow-diagrams to executable processes 
  • Ensures consistency and standardisation across multiple business units 
  • Enforce internal and external Service Level Agreements (SLA) 
  • Provide easy-to-use user web-based screens Improved internal communication and collaboration with notification and escalation 
  • Reduce “lag time”in processes Management can track process progress 
  • Ability to track and improve on customer issues 
  • Improved product and service quality 
  • Scale processes across the enterprise

PROCESS IMPROVEMENT & OPTIMISATION

  • Identify process improvement opportunities by analysing historical process data 
  • Monitor processes on real time basis to identify issues, bottlenecks and performance 
  • Create and manage “Process Performance Indicators”and include in a business scorecard

INTEGRATION

  • Integrate disparate business applications into a single view for the user 
  • Leverage existing IT infrastructure 
  • Update external applications with improved validation, security and control 
  • Link business systems with process logic rather than user behaviour